Changing Lives, Changing Services
0121 456 7820

Gateway Family Services

Changing Lives, Changing Services.
We work to improve health, develop skills and opportunities and fight inequalities. We change the way public services work.

About Us

Gateway Family Services is a Community Interest Company. It was established in 2006 and operates in Birmingham and across the West Midlands.

A non-profit organisation, we use any surplus to invest in the education, employment, health and wellbeing of the communities we work with.

We understand how health and social care systems work. We work in partnership with Primary Care Trusts, the West Midlands Strategic Health Authority, Birmingham Health and Wellbeing Partnership among others, to support their strategic decisions whilst empowering people in the community to break social, cultural and economic barriers that can cause deprivation.

Our team is led by Chief Executive, Vicki Fitzgerald who has worked for the past 11 years on regeneration in Birmingham, with a particular focus on the development of people in local communities.

Our Board is Chaired by Pat Hackett, who has worked in the NHS for 24 years, and who has been involved with Gateway from the start.

We have been chosen as a Flagship Social Enterprise by Social Enterprise West Midlands - the development agency for this sector in the region. The only enterprise in Birmingham to be selected.

We have been awarded the Social Enterprise Mark for our work.

Aims, Objectives and Values

Strategic aims We aim to make a difference to the experience and outcomes of those people whose relationship with health and social care services is consistently poor. We will raise the level... Read more

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The Board

Find out more about our board members. Thanks to their determination and support, we have developed services that support the communities where we operate and enable us to grow. Click on an... Read more

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Laura Ward, Programme Manager

Laura Ward Programme Manager Laura is a Programme Manager in the Employment Access Skills and Training department. Her role involves management of Apprenticeship placements in the Birmingham and Solihull region.

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Gina Acton, Programme Manager

Gina Acton Programme Manager Gina Acton is a Programme Manager for the Employment Access, Skills and Training (EAST) department. Her role involves managing the learning department and its quality assurance across the... Read more

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Aumar Rashid, Key Worker

Aumar Rashid Key Worker Email address: aumar.rashid@gatewayfs.org Aumar has extensive experience of community work, having previously worked for Age Concern Birmingham as an Outreach worker and Headway WM as an adviser, where he... Read more

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Susan Bernard, Key Worker

Susan Bernard Key Worker Email address: susan.bernard@gatewayfs.org Susan’s role involves supporting families and individuals with employment advice and helping to signpost to training and courses in their local area. Before joining Gateway, Susan... Read more

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Rachel Al-Farash, Key Worker

Rachel Al-Farash Key Worker Email address: rachel.al-farash@gatewayfs.org Rachel joined the Key Worker service in 2010 and has enjoyed getting involved in the community, meeting new people and offering support. She has a work... Read more

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Daninder Dhadda, Programme Manager

Daninder Dhadda Programme Manager Daninder joined the team in April 2010 as Programme Manager supporting the Pregnancy Outreach Worker Service (POWS). Daninder’s role is to assist the areas of the community that... Read more

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Michelle Bluck, Programme Manager

Michelle Bluck Programme Manager Michelles’s role consists of supporting the Pregnancy Outreach Workers (POWs), to reflect the needs of the communities, that are most at risk of infant deaths.She manages the Sparkbrook... Read more

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Joanne Harper, Programme Lead

Joanne Harper Programme Lead Email address: joanne.jenkins@gatewayfs.org Jo Harper is the Programme Lead for Health and WellBeing department. She is responsible for the effective delivery and development of new and existing health and... Read more

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Donna Evill, Programme Manager

Donna Evill Programme Manager Donna is a Programme Manager for the Health Trainer Service. She co-manages the Health Trainer Service contract with another Programme Manager (Simone Delaney). She also manages a pilot programme... Read more

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Simone Delaney, Programme Manager

Simone Delaney Programme Manager Email address: simone.delaney@gatewayfs.org Simone is a Programme Manager for the Health Trainer Service. Her role is to ensure that the service is delivered productively across South Birmingham, paying particular attention... Read more

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