Gateway Family Services
Changing Lives, Changing Services.
We work to improve health, develop skills and opportunities and fight inequalities. We change the way public services work.
About Us
Gateway Family Services is a Community Interest Company. It was established in 2006 and operates in Birmingham and across the West Midlands.
A non-profit organisation, we use any surplus to invest in the education, employment, health and wellbeing of the communities we work with.
We understand how health and social care systems work. We work in partnership with Primary Care Trusts, the West Midlands Strategic Health Authority, Birmingham Health and Wellbeing Partnership among others, to support their strategic decisions whilst empowering people in the community to break social, cultural and economic barriers that can cause deprivation.
Our team is led by Chief Executive, Vicki Fitzgerald who has worked for the past 11 years on regeneration in Birmingham, with a particular focus on the development of people in local communities.
Our Board is Chaired by Pat Hackett, who has worked in the NHS for 24 years, and who has been involved with Gateway from the start.
We have been chosen as a Flagship Social Enterprise by Social Enterprise West Midlands - the development agency for this sector in the region. The only enterprise in Birmingham to be selected.
We have been awarded the Social Enterprise Mark for our work.
Aims, Objectives and Values
Strategic aims We aim to make a difference to the experience and outcomes of those people whose relationship with health and social care services is consistently poor. We will raise the level... Read more
Vicki Fitzgerald, Chief Executive
Vicki has worked for the past 14 years on regeneration in Birmingham, with a particular focus on the development of people in local communities. Vicki led the development of new qualifications to... Read more
Laura Ward, Programme Manager
Laura Ward Programme Manager Laura is a Programme Manager in the Employment Access Skills and Training department. Her role involves management of Apprenticeship placements in the Birmingham and Solihull region.
Gina Acton, Programme Manager
Gina Acton Programme Manager Gina Acton is a Programme Manager for the Employment Access, Skills and Training (EAST) department. Her role involves managing the learning department and its quality assurance across the... Read more
Aumar Rashid, Key Worker
Aumar Rashid Key Worker Email address: aumar.rashid@gatewayfs.org Aumar has extensive experience of community work, having previously worked for Age Concern Birmingham as an Outreach worker and Headway WM as an adviser, where he... Read more
Susan Bernard, Key Worker
Susan Bernard Key Worker Email address: susan.bernard@gatewayfs.org Susan’s role involves supporting families and individuals with employment advice and helping to signpost to training and courses in their local area. Before joining Gateway, Susan... Read more
Rachel Al-Farash, Key Worker
Rachel Al-Farash Key Worker Email address: rachel.al-farash@gatewayfs.org Rachel joined the Key Worker service in 2010 and has enjoyed getting involved in the community, meeting new people and offering support. She has a work... Read more
Daninder Dhadda, Programme Manager
Daninder Dhadda Programme Manager Daninder joined the team in April 2010 as Programme Manager supporting the Pregnancy Outreach Worker Service (POWS). Daninder’s role is to assist the areas of the community that... Read more
Justine Ennis, Programme Manager
Justine Ennis Programme Manager I am the Learning and Research Manager. Half of my week is spent facilitating courses and ensuring that course materials are up to date and relevant and the... Read more
Michelle Bluck, Programme Manager
Michelle Bluck Programme Manager Michelles’s role consists of supporting the Pregnancy Outreach Workers (POWs), to reflect the needs of the communities, that are most at risk of infant deaths.She manages the Sparkbrook... Read more
Joanne Harper, Programme Lead
Joanne Harper Programme Lead Email address: joanne.jenkins@gatewayfs.org Jo Harper is the Programme Lead for Health and WellBeing department. She is responsible for the effective delivery and development of new and existing health and... Read more
Donna Evill, Programme Manager
Donna Evill Programme Manager Donna is a Programme Manager for the Health Trainer Service. She co-manages the Health Trainer Service contract with another Programme Manager (Simone Delaney). She also manages a pilot programme... Read more
Simone Delaney, Programme Manager
Simone Delaney Programme Manager Email address: simone.delaney@gatewayfs.org Simone is a Programme Manager for the Health Trainer Service. Her role is to ensure that the service is delivered productively across South Birmingham, paying particular attention... Read more