Category: Recruitment

Recruiting, training and supporting local people. Giving opportunities to people and skills to communities and providing long term workforce.

Business Development Manager Vacancy

THE APPLICATION DEADLINE FOR THIS VACANCY HAS PASSED

We are looking for an Experienced Business Development Manager to join our Our Team on a fixed term basis.

Gateway Family Services (GFS) is in its twelfth year and in that time it has grown to be recognised as one of the key providers of health and social care in Birmingham and the surrounding area. It has developed and delivered services, worked independently, collaboratively and in partnership.

However the business environment that GFS is currently operating in has changed markedly from that which existed when the C.I.C was established. There is intense financial pressure on the sector leading to many services disappearing or drastically reducing. Those weathering the storm best are those who have been able to compete, adapt and diversity which is why we are seeking to appoint this role to help us identify wider opportunities, engage in new networks and ultimately secure new work.

Interested?  Please take a look at the Job Advert  for more information and details of how to apply. PLEASE NOTE: THE APPLICATION DEADLINE FOR THIS VACANCY HAS PASSED

Business Development Job Description

If you’d like an informal chat about the role please contact Katherine Hewitt on 0121 456 7820/07584 682307 or via email; katherine.hewitt@gatewayfs.org

Applications can be requested from Maxine Brown on 0121 456 7820 or via email; maxine.brown@gatewayfs.org

Become our new Chair

THE APPLICATION DEADLINE FOR THIS VACANCY HAS PASSED

We’re looking for a new Chair to join and lead our established Board.  Over the past 11 years we have carved a strong reputation for the design and delivery of health and social care services. Equally we have gained a wealth of experience in a variety of fields and we have the ability to provide work that is, effective, high quality and cost effective. 

We need to grow and are looking for a person who can help us identify and secure new opportunities.  Also we are looking to raise our profile so we would like help to navigate us into advantageous new networks and forums. 

Knowledge of social enterprise or the wider not for profit sector would also be advantageous along with previous experience of being part of a Board.

This is a voluntary role.

Might you be interested?  If so please have a look at the information below.  There’s a full advert and then a Role Description.

If you’re not sure if the role would be for you, or if you have questions, our current Chair is available for a chat.  Further details of this and how to apply are in the advert. PLEASE NOTE: THE APPLICATION DEADLINE FOR THIS VACANCY HAS PASSED

Advert Aug 17

Chair Role Description  

 

Finance and HR Administrator vacancy

THE APPLICATION DEADLINE FOR THIS VACANCY HAS PASSED

Gateway Family Services CIC is a leading provider of training and employment to the health and social care sector. Our aim is to reduce inequalities in learning, employment and health.

Position Title:                      Finance and HR Administrator

Salary:                                   £18,500 (pro rata)

Hours per week:                 Negotiable 37 hours max – 30 hours min

 

To deliver a comprehensive Finance function coupled with an element of administrative support relating to Human Resources.   To ensure that work is customer focused, timely and of a high standard.

Responsibility for the financial probity and management of the organisation lies with the Chief Executive but the post holder will contribute to this by being responsible for the day to day running of the organisation’s financial processes and the production of accurate and reliable information. They will have practical responsibility for key things like payroll, generating invoices and accruals, and they will have regular involvement with the appointed Accountant and operational contact in relation to the organisation’s annual audit.

In addition they will work as part of our administration team taking a specific responsibility for administration duties linked to HR needs.

The organisation has well established processes and systems so the key will be to maintain their smooth running and make adjustments where they are deemed necessary.

Please email recruitment@gatewayfs.org for an application pack, quoting the job reference number GW177, or telephone 0121 456 7820.

Closing date for applications is 5pm Thursday 27th April 2017

Interviews will take place on Thursday 4th May 2017 (and potentially Wednesday 3rd May 2017 pm)

Finance and HR Administrator JD & PS

 

Behaviour Change Advisor

THE APPLICATION DEADLINE FOR THIS VACANCY HAS PASSED

Gateway Family Services CIC is the leading provider of training and employment to the health and social care sector. Our aim is to reduce inequalities in learning, employment and health.

Position Title:                        Behaviour Change Advisor

Salary:                                    £18,968 per annum

Hours per week:                   37 hours

 

We currently have a vacancy for a Behaviour Change Advisor to provide one to one and group support to those clients accessing weight management services. You will need to effectively manage a client caseload ensuring timely, appropriate interventions and effective support is offered to clients throughout the process. Applicants should hold an MSc qualification in Health Psychology.

 

The role will involve:

  • Designing, planning and implementing health psychology interventions to include initial assessment, action planning and ongoing review to those clients accessing weight management services.
  • Supporting clients to design a plan of action and refer clients as appropriate to partners, sub contractors and external agencies to support sustained behaviour change.
  • Managing own caseload with support of Line Manager, working both in office setting and within the local community.
  • Liaise with Dietitian and Call centre staff to provide timely, effective intervention to clients

The role is outreach based and involves working across and offering support to client’s resident in Solihull.

Applicants for this post must be willing to work flexible hours that will be set around the needs of the organisation which will at times include evenings and weekends

The post is subject to DBS disclosure as the post holder will be coming into contact with vulnerable people

For further information about Gateway Family Services please take a look at our website  www.gatewayfs.org

 

Please email   recruitment@gatewayfs.org for an application pack quoting reference GW176 or contact Marisol Daley on 0121 456 7820

BCA Job Description & Person Specification

Closing date for applications is midnight on Sunday 19th March 2017.

Meet the new Health Trainers

(L-R) Tina, Sharon and Josh
(L-R) New Health Trainers Tina, Sharon and Josh
We have recently recruited three new Health Trainers, all of whom are bringing important skills from their work in other areas of Gateway.

Sharon, Tina and Josh are currently in training and will be working permanently as Health Trainers from 1st June.

Tina’s background is in sports coaching and fitness training, but more recently she’s been working as a Health Promotions Champion for Gateway, going out to GP surgeries, health centres and local events to promote the Health Trainers service. As part of her previous roles she’s already made lots of links with the community and met a lot of the people she will be working with as a Health Trainer.

Sharon comes to the Health Trainers service from our Pregnancy Outreach Workers Service (POWS), so she has an invaluable background in community work and a large network of useful contacts. Before this she worked for weight management groups Size Down and Weight Watchers.

Josh has been working with the Making Health Work team as a Health Ambassador, supporting young people to have “healthy conversations” and to make lifestyle changes, via group work and one-to-one coaching. Before this, he was at University where he gained a Psychology degree.

All three are completing a five week training programme to become Health Trainers. As well as working with NHS assessors and completing a number of RSPH qualifications (including the Level 2 Awards in Encouraging Healthy Weight and Healthy Eating, and Supporting Smoking Cessation) they will be shadowing our other Health Trainers to learn about the different ways in which they work.

Josh said, “I’m really looking forward to seeing the different styles that each Health Trainer has. This is our first opportunity to start learning from the experienced Health Trainers and to begin forging our own style of support.”

Transferable skills add value

It’s important to us at Gateway that, in whatever role someone is working, the skills they gain have a much wider value. Important talents such as empathy, an ability to quickly make connections and form meaningful relationships with people, the ability to listen and assess someone’s needs without judgement, and a knowledge of the wider health and wellbeing networks in the city are vital across all roles.

In the video, Sharon and Josh talk how their previous experience at Gateway will inform their Health Trainer work.

Health-related courses, tailored to your workforce needs

The link between employment and health has always been at the heart of Gateway’s work. Gateway was originally set up to help people into training or employment – and so to better health and wellbeing. This “gateway” into employment is what gave our organisation its name.

Gateway's Volunteer Befrienders recently completed their Employability and Personal Development Level 1 training
Gateway’s Volunteer Befrienders recently completed their Employability and Personal Development Level 1 training

Since we started nine years ago, we’ve helped countless people overcome barriers to employment by providing volunteering opportunities, trainee placements and apprenticeships.

Over the years we’ve also developed and successfully delivered numerous courses in subjects for which we have seen a demand; subjects like Employability, Personal Development, and Health and Social Care, as well as our highly successful Community Interpreting course.

More recently, because of the increased demand for training that we’ve seen, we’ve begun to offer a wider range of courses in health and care related fields.

You can see a list of courses that we offer here.

Developing relevant courses

For Gateway, providing training courses isn’t just a matter of picking suitable-looking course titles from accrediting bodies. We are constantly researching and developing our course provision based on current and projected demand. We do this by staying abreast of healthcare trends, talking to service providers, and looking in detail at health profile information, in particular from Birmingham and the wider Midlands region.

As an example: we know that the UK’s population is ageing and, as a consequence, there is more demand for information on Dementia. So we are now accredited to offer the City and Guilds Dementia qualifications, as well as the new RSPH Level 2 Awareness in Dementia. Both are recognised qualifications and appear on the QCA Framework. Interest in these qualifications doesn’t just come from people working within the healthcare industry; it also comes from family members and people working in all sorts of public-facing roles.

Health profiles for an area help us to identify immediate issues within a region, and to predict future workforce needs within those geographical areas. For instance, we can see that the West Midlands has higher rate of hospital stays for alcohol related harm, so one of the courses we are particularly recommending to organisations is the RSPH Level 2 Award in Understanding Alcohol Misuse.

Tailoring course content

When we deliver a course to an organisation, we work closely with them to tailor the course to the needs of their workforce. We ask for job descriptions so that we can determine the main tasks involved, and to get a feel for what the course participants do on a daily basis. Then we can see which parts of the course will be directly applicable to the role and, where possible, provide additional specialist information, based on our own knowledge and extensive local networks.

Adam Farrell is the Volunteer Development Manager at the Refugee and Migrant Centre in Wolverhampton, where we recently delivered a Level 1 Award in Health Awareness course. He says, “the course was delivered to our volunteer Health Champions who will be based in their communities spreading public health messages to their friends, neighbours and local residents. The Level 1 Award in Health Awareness has enabled our Health Champions to have a better understanding of the services available locally as well as a much more detailed knowledge on how lifestyle choices affect long term health.”

He continued, “Gateway Family Services provided a first class service at very short notice. Nothing was too much trouble for them and the course they delivered was to the highest standards. Our volunteers gained so much from the one day course and are still talking about it now! I would recommend Gateway to any organisation looking for reasonably priced, well prepared and well delivered training around health.”

For more information on any of the courses we offer, or for a chat about how we could help your organisation to provide specialist training, tailored for your workforce, call 0121 456 7820 and ask for Michelle Smitten, or email michelles@gatewayfs.org.

POWS welcome a new team member

At the start of this year, the Pregnancy Outreach Workers Service (POWS) welcomed a new member of the team on board.Chris

We don’t usually introduce new members of staff on our blog, but we thought it would be interesting to feature Chris, as this is the first time in more than three years that we’ve had a male Pregnancy Outreach Worker.

It might sound surprising, but it’s important to remember that our POWs are support workers first and foremost.

On a day-to-day basis, POWs provide advice on housing, budgeting, or the benefits system; ensure women attend appointments with hospitals, clinics or jobcentres; or help families to fill in forms, write letters, or make phonecalls.

It’s not a clinical or medical role; POWs work on a one-to-one basis with each family, providing emotional and practical support that’s tailored for their needs. Often, the fact that a woman is pregnant is really only secondary compared to the other social, practical or emotional issues she’s dealing with.

As we’ve said before, we can’t be experts in everything, however adaptable we are, but if we don’t know the answer, we are experts in finding someone who does. We have extensive networks and know what help is available and how to access it. The POWs aren’t there to do everything for the family but, instead, to support them as they engage with specialist services themselves, and to help them get to a point where they can continue independently.

And this is one of the many reasons we feel that Chris will make a great POW. As well as a strong academic background in psychology, he has a background of working in a very practical way with vulnerable people and families. And so he already has some knowledge of the systems, processes, networks and agencies that he will be supporting people to access.

He’s been here for less than a month, but Chris already has a small caseload of clients. Much of his first month at Gateway has been spent researching the UK’s immigration system, as two of the women he’s supporting are asylum seekers, so he’s already jumped in with both feet!

We spoke to Chris to find out a bit more about how he became interested in the POW service and how he’s been getting on so far.

Two Ticks: positive about people with disabilities

Gateway Family Services has recently applied for, and been accepted to, the Jobcentre Plus “Two Ticks – Positive About People with Disabilities” scheme.

Two TicksIt means we have made a public commitment to being positive about employing disabled people, and shows our existing employees that we value their contribution and will treat them fairly if they become disabled.

It also means that you’ll be seeing the Two Ticks symbol a lot more from now on – on our stationery, our website, our newsletter and any job or volunteer adverts!

Why employ people with disabilities?

Nearly seven million people of working age are disabled or have a long term health condition. Historically there has been a significant gap between the proportion of people with disabilities employed compared to non-disabled people. This is despite it being against the law to treat a person less favourably than someone else because they have a disability – whether that’s at recruitment, in relation to pay or conditions, or when selecting for redundancy.

Gateway would like to encourage and support applications for jobs from people with disabilities, to create a workforce that reflects the diverse range of people that we serve.

We’d also like to be able to retain, or support into alternative employment, any of our current employees who become disabled whilst working for us.

Our commitment

In order to achieve the Two Ticks, we have made formal commitments to the following five areas:

  1. To interview all disabled candidates who meet the minimum requirement of the job and to consider them on their abilities. This is now included in our Shortlisting and Recruitment Policies.
  2. To discuss with disabled employees, at any time but at least once a year, what we can do to make sure they can develop and use their abilities. This should be included in their one to ones and appraisals.
  3. To make every effort, should an employee become disabled, to make sure they stay in employment.
  4. To take action to ensure that all employees develop the appropriate level of disability awareness to make these commitments work. This is now included in our mandatory equality training.
  5. To review these commitments every year, to assess what has been achieved and plan ways to improve on them – and to let employees and Jobcentre Plus know about progress and future plans. This will be included in our Annual Business Plan from now on.

As an organisation we have always aimed to be positive about everyone’s abilities, and – as we talked about to some extent in last week’s blog post, Fair doesn’t mean equal – to make sure that everyone is able to participate fully. By applying for – and achieving – the Two Ticks, we’re happy to say we have simply formalised many of the things we already do.

Community Interpreter Vacancy

Gateway Family Services CIC is the leading provider of training and employment to the health and social care sector. Our aim is to reduce inequalities in learning, employment and health.

 

Position Title:                Community Interpreter

Salary:                           £20 per hour (face to face interpreting) Separate rates for telephone and translation

Hours per week:            Casual

Job Reference:              GW161

 

As a Community Interpreter (Public Sector Interpreter) you will work in the context of public services, such as health services and local government related services which include: health, housing, education, welfare and social services.

The role will involve completing a Level 2 qualification with CERTA – Community Interpreting. No prior qualifications are needed for this role, however a willingness to learn, and a good ability to accurately translate & communicate meaning from one language to another in a way that is easily understood by the listener is required.

 So, if you speak one of the following languages: – Farsi, Vietnamese, Amharic, Miripuri, Mandarin, Somali, Tigrinian, Portuguese, Romanian, Albanian, Bulgarian, Czech Dari, Eritrean, Gujarati, Hungarian, Kurdish, Slovak, Spanish and are interested in promoting equality of opportunity and access to services to those who experience language barriers, please email recruitment@gatewayfs.org for an application pack, quoting the reference number GW161, telephone Michelle Bluck or Sajida Mawji on 0121 456 7820 or visit our website.

Interpreting Job Description and Person Specification

Closing date for applications is 12pm, Friday 24th October 2014.

 

 

Statement on “Help To Work”

As you know from our post last week, On the first rung of the ladder, we have recently taken on two trainees via the Help to Work scheme.

Gateway is committed to getting long term unemployed people into work and to do this we look at a number of approaches including apprenticeships and traineeships (including the recent Training To Care scheme). We regularly respond to requests to take on people on work experience, as we have the ability to provide a positive and useful introduction to work. We provide a variety of services, so we feel there’s a lot of scope for the people who come to gain a range of experience.

Help To Work is just one of the things we have looked at as part of our EAST (Employment Access, Skills and Training) department’s wider work.

We are aware that Help to Work has a negative image and that not all employers view trainees in the same way that we do. We decided to explore it anyway, because our experience means that we can give people on work placements the best possible opportunity under the circumstances.

We would like to stress that the people supplied to us on placement are additional to our workforce; they do not fill an existing role. What we do is to create roles and tasks for them, hoping that it will give them the broadest possible opportunity to learn new skills and find out what sort of things suit them. Furthermore, we do not do this for any sort of financial gain. In fact, there is a small financial cost to us, as people need supervision and training.

As the previous post mentioned, we’re very pleased that our original placements, Nikki and Keiran are now in a paid apprenticeship with Gateway.

As an organisation we pride ourselves on having strong ethics. We can understand people’s distrust of the Help To Work scheme. We shared it, to an extent, but feel that our track record of helping people into work over many years means that we can provide people with a positive and supportive environment. However, we will be reviewing our involvement and, as always, considering the views of our staff and clients, including our current trainees, very carefully.