Gateway Family Services
Changing Lives, Changing Services.
We work to improve health, develop skills and opportunities and fight inequalities. We change the way public services work.
How We Do It
Gateway Family Services CIC specialises in developing roles that bridge the gaps in public service delivery. We recruit locally and offer support and training to people who really know the communities they are working in – that’s why we succeed.
We understand how health and social care systems work. We work in partnership with Primary Care Trusts, the West Midlands Strategic Health Authority, Birmingham Health and Wellbeing Partnership among others, to support their strategic decisions. At the same time we empower people in the community to break the social, cultural and economic barriers that can cause deprivation.
We offer cost effective, innovative solutions to provide services to hard to reach and vulnerable people. Our Pregnancy Outreach Worker Service for example, is effective because it is staffed by people from the local communities they work with. They have real impact because their clients trust them.
Pregnancy Outreach Worker
We employ around 200 people, recruited from all communities. Our team speaks 18 languages including Urdu, Somali and Punjabi.
We offer services to improve health, skills and employment opportunities – a connected approach that really changes individual lives and communities.
Our services are accessible, our Health Trainers offer a one-to-one consultation at a time and place to suit clients. We offer skills training with regular support from our Key Workers - in small groups, one-to-one, or for specific organisations.
We offer opportunity as well as support. Our Apprenticeship programme recruits from within the communities we serve.
Gateway also specialises in Workforce Redesign - many of our projects have an element of redesign involved. We look at specific needs and then develop appropriate roles with skills to fulfil them.
Health Trainers
Gateway’s Health Trainers offer support to people who want to make changes to their lifestyle (e.g. increase activity, eat a healthier diet, reduce or stop smoking or cut down on alcohol). They... Read more
Apprenticeships
Gateway recruits, trains and manages Apprentices in Health and Social Care and Business Administration, to provide good quality staff with the relevant skills and experience for specific organisations. The majority of apprentices take up... Read more
Pregnancy Outreach Workers
Pregnancy Outreach Worker Service Our Pregnancy Outreach Workers (POWs) work alongside other health and social care services to support pregnant women and to reduce factors that can cause infant mortality. POWs primarily support pregnant women... Read more
Workforce Redesign
Gateway specialises in workforce redesign to bridge gaps in public service delivery. Through our approach to reducing inequalities in the community, we assess the HR needs of the public sector and develop... Read more
Key Workers and Skills Training
Key Workers Our team offers one-to-one support to help with job searching, CVs, applications and preparing for interviews. They also help with training and learning by advising on suitable courses and other... Read more
Lighten Up Service
The Lighten Up Service helps people manage their weight – and it works. Clients who meet the criteria (which are based on their BMI, age, and other conditions that may be affected... Read more