Jennifer* had been receiving support from another service in Gateway when she was referred to the Key Workers. Jennifer wanted a change in direction from the work she usually did. She wanted to work in Primary Education as the hours would fit in with her family life.
Susan, a key worker, supported Jennifer to write a new CV and covering letter. She helped Jennifer to look for colleges that offered teaching courses. Jennifer didn’t have an email account so Susan encouraged her to set one up and to also look for courses in her local area.
Jennifer found a course at Birmingham Metropolitan College in Supporting Teaching and Learning. Jennifer needed a placement and because she was growing in confidence she was able to approach two local schools who agreed that she could do a twelve hour placement with them as long as she had a clear CRB.
Jennifer continues to do the course and will hopefully go on to university later this year.
*Names have been changed.