Yasmin has been doing some work experience with us at Gateway Family Services. Here is what she had to say in her own words.
‘My name is Yasmin Rai. I am 17 years old and I am an A-level student. At my school it is encouraged to complete a work experience placement in order to gain knowledge and understanding of the working world. Therefore I decided to look for a work placement in an office based environment. During my research I came across a company, Gateway, and I was both interested and intrigued with the services they provide. After contacting Gateway they kindly offered me a two week work placement in their office.
During my two weeks at Gateway I took on the role as receptionist. I felt this provided me with many responsibilities within the company. I was able to answer phones, sort post, pass on messages and welcome guests. I was also lucky enough to gain an insight into all the services at Gateway. I was invited to one of the Health Trainer’s team meetings, which gave me an understanding of the work of the Health Trainers. I also spent some time with Lighten Up, where I was given an in depth explanation about how their service works to help people lose weight.
I completed various administration jobs for the Pregnancy Outreach Workers. Some tasks required me to read through files to gather information on clients; this showed me the amazing work the POWs carry out for many vulnerable pregnant women. I also worked with the EAST department completing evaluations with previous clients and then adding feedback to the database. Additionally I was lucky enough to attend a training course about Equality and Diversity, which I found thoroughly interesting.
The work experience has developed my communication skills, especially over the phone, organisational skills and has given me a very in depth experience of administration work. All the tasks I have carried out have been enjoyable and a great learning opportunity. The experience has also made me acknowledge the great work that Gateway Family Services does.’