Gateway Family Services CIC is a leading provider of training and employment to the health and social care sector. Our aim is to reduce inequalities in learning, employment and health. Position Title: EAST Administrator Salary: £15,103 per annum Ref: GW165 Hours per week: 37 hours per week Contract: 12 month fixed term contract The role will involve providing comprehensive administrative support to the EAST department which will include a variety of projects. The role will include the registration of learners, being the point of contact for incoming referrals, booking courses, handling a incoming and outgoing calls, providing and collecting information via phone and email, attending trainings sessions and providing support to trainer and maintaining/updating of database systems. Applicants must have administrative experience and a working knowledge of Microsoft Office. Experience of working within a call centre environment would be advantageous. Applicants for this post must be willing to work flexible hours around the needs of the service which will at times include evenings and weekends. This post is subject to an enhanced DBS disclosure, satisfactory references and occupational health clearance. Please email Marisol Daley at email@example.com an application pack, quoting the reference number GW165, or telephone on 0121 456 7820. EAST Administrator Job Description & Person Specification Closing date for applications is 5pm on Sunday 23rd August 2015. Interviews will take place on the following dates 2nd / 3rd or 4th September 2015.