Author: Chris Ha

A New Era at Gateway Family Services

This new month brings changes at Gateway Family Services (GFS), with Jo Harper, the Head of Operations, taking over as Chief Executive. Jo is a familiar face at GFS, having worked for the organisation since 2009. During the past year, she has displayed significant drive and energy as she has undertaken the difficult task of integrating different services at GFS; it is this commitment, together with her experience and strategic vision, that makes her the strongest candidate to lead GFS in the next stages of its development.
Jo will be joined by her role successor Craig Hargreaves, a new and very welcome addition to the team. Throughout his operations career, he has worked for various organisations, including the PDSA and the British Heart Foundation. He has a broad and extensive experience within the industry. His insights include operational and eCommerce activity, business continuity, marketing, and fundraising, which will be very valuable for us.
These are positive times for GFS. As one of the City’s longest-established CICs, we continue to deliver established pieces of work like the Solihull Lifestyle Service and Social Prescribing. We also see work like expanding the Maternity Voices Partnerships (responsible for provision across the Black Country now) and deepening our focus on specific geographies (leading both Edgbaston Early Help and the Neighbourhood Network Scheme) whilst always maintaining our core focus of reducing health inequalities and supporting emerging needs, more important than ever at the moment.
We’d also like to take this opportunity to thank our departing Chief Executive, Katherine Hewitt. Under her leadership, Gateway is an organisation in great shape, and we look forward to this new phase of our work. Good luck and best wishes, Katherine.

960 grants given out in just one constituency — Spotlight on our Household Support Fund Administrative Team

In memory of Bob Teagle

Bob was diagnosed with advanced prostate cancer almost a year ago, but in the end his death was relatively sudden. Over the last year we understand he had been telling his friends to be aware of the symptoms of prostate cancer and to see their GP if they had any concerns – and we’d like to echo this sentiment. You can find out more about prostate cancer on the NHS website.

Finally, one of Bob’s friends has set up a fundraiser to Help give Bob the send off he deserves. If there is any money left over, Jessica will donate it to prostate cancer research.

Katherine Hewitt



Christmas opening times and foodbanks update

We would like to wish you all a very Merry Christmas and Happy New Year from all the staff and volunteers at Gateway Family Services.

Please take note of our opening hours during the festive season. Our office will close for Christmas at 5 pm on Thursday 23rd December and reopen on Wednesday 29th December until 31st December.

We may not be as fully staffed as usual so please bear with us if you’re trying to call. Information can also be found on our website:

In the meantime, If you need food over the Christmas period see a list below of Birmingham foodbanks and their opening times.

You may also find this handy google map for you to locate the food banks much easily.

We hope you enjoy the winter break, stay safe and see you in 2022!

Household Support Fund is coming to Edgbaston

We’re pleased to announce that the Household Support Fund has now been launched and will be open for applications early in the New Year. The fund is aimed at helping people afford essentials such as helping towards utility bills, food and staying warm through the tough winter months.

Gateway family services along with Age UK will be supporting households in the Edgbaston locality to complete online applications.

Further information will be announced over the coming weeks so please stay tuned to our social media platforms and website for updates and more detail!

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