Category: Improving Lifestyles & Health

Services and initiatives that improve economic and physical wellbeing.

When services become seamless: a Social Prescribing story

We wanted to share a story from one of our Social Prescribing Link Workers, Deborah. She passed us this patient story as a great example of what happens when services work together to provide patients and clients with seamless support.

But first: what is Social Prescribing?

Social Prescribing allows GPs and other care staff to refer patients who have social or other non-clinical needs to a Link Worker, based at the surgery. Link Workers work with patients one-to-one, offering direct support and signposting to help them take control of their own health and wellbeing. They have a wide network of community contacts, and they use their experience and knowledge of local activities and services to co-ordinate ‘whole person’ support.

Sally’s story*

By Deborah Living, Social Prescribing Link Worker

Deborah Living is a Social Prescribing Link Worker with Gateway Family Services
When Social Prescribing is fully integrated into a person-centred GP practice, good things start to happen. Sally’s story shows how.

From my first morning at the surgery where Sally is a patient, it was clear to me that the practice knew their patients well and took an active interest in their wellbeing. Because of this, at the end of my shift, I spoke to the Practice Manager and the surgery team about the work she had done for the patients who had been referred to her. This informal communication structure continued to develop as time went on, with the Practice Manager popping in to see me to give insight into new patient referrals. Before long, the join between the surgery and the Social Prescribing service seemed seamless.

One morning, the Practice Manager came to speak to me about a patient called Sally. Sally had been to a routine doctor’s appointment at the surgery and the Practice Manager – who knew the patient well – had spotted her and felt something was not quite right. The Practice Manager told me how she had run out of the surgery after Sally to check how she was. Sally became upset as she tried to speak and the Practice Manager said, “I know someone who could help.”

One referral to Gateway later and I was on the phone to Sally. Sally told me how both her brother, who had Down’s Syndrome, and her sister had died during the first wave of the Coronovirus pandemic. Sally had become anxious and depressed as a result, was having trouble sleeping, and had closed herself off from the world. She was scared to go out because of Coronavirus and had also got into a mess with her finances. She sat indoors by herself, frightened her landlord was going to evict her at any moment because of her rent arrears.

I consoled Sally over her loss and current situation, and Sally agreed that she would like a referral for bereavement counselling and to a befriending service. I said I could also support her to take steps to separate the other difficulties that were overwhelming her into more manageable chunks, and Sally agreed to a face-to-face appointment at the surgery so we could make a plan together and begin to put it into action.

During the consultation, I made calls on Sally’s behalf so that she could get to grips with what money was owed and when it needed to be paid. She said she now felt able to speak with Citizens Advice for money management advice. On Sally’s request, I mediated between her and an advisor from her housing association and a payment plan was devised that Sally felt was affordable and the advisor was happy with. The advisor said they had no plans to evict Sally, but would like to speak to her about moving to a smaller property as her current home was under-occupied.

When I called Sally a couple of weeks later to check in, she sounded much brighter on the phone. She said she now had people to talk to, and was also in contact with her housing association and Citizens Advice. Sally said she felt more in control of her finances, and had decided to look at a property her housing association was offering her. Now, with Sally taking steps forward, I felt confident about stepping back.

I’m really happy about how Social Prescribing has become a part of practice culture here. It made every contact count for Sally, and will continue to do so for other patients in the future.

*Sally’s name has been changed

More information

Social Prescribing Link Workers are provided to a number of Birmingham PCNs by Gateway Family Services CIC. If you are a GP practice or federation and you’d like more information about service delivery, contact Balvinder Kaur at Gateway on 0121 456 7820. If you’re a patient and think a Link Worker could help you, you’ll need to be referred, so ask your GP practice about social prescribing.

Household Support Fund is coming to Edgbaston

We’re pleased to announce that the Household Support Fund has now been launched and will be open for applications early in the New Year. The fund is aimed at helping people afford essentials such as helping towards utility bills, food and staying warm through the tough winter months.

Gateway family services along with Age UK will be supporting households in the Edgbaston locality to complete online applications.

Further information will be announced over the coming weeks so please stay tuned to our social media platforms and website for updates and more detail!

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Getting ready for a smoke-free Christmas: Helen’s story

Up until a few weeks ago, Helen*, 50, was a heavy smoker. She has asthma and, having smoked all her life, she constantly suffers from chest infections.

Now, with the help of the Solihull Stop Smoking Service (part of the Solihull Lifestyle Service), she’s quit smoking – just in time for Christmas!

Smoke free in time for Christmas

Helen’s motivation to give up smoking came from her family. Her daughter stopped smoking when she went on holiday recently and managed to do it ‘cold turkey’. Her sister quit smoking this year with the help of the Solihull Stop Smoking service. And she’s a carer for her dad, who stopped years ago and is always asking her to try and give up.

Now that Helen was the only smoker in the family, she decided she had no more excuses, and contacted the Solihull Stop Smoking service.

Stop Smoking Practitioner
Karen Goldingay

With support from her trained Stop Smoking Practitioner Karen (pictured, right), Helen decided to use nicotine patches, inhalator and gum to help her quit.

For the first few weeks, she really struggled and, at tricky times, found herself having the odd cigarette, but she didn’t let it get her down. She was determined to keep trying because she wanted to become completely smoke free.

Now, Helen’s managed to go four whole weeks without a ciggie. She’s incredibly proud of her achievements so far and has started to see how much she prefers a smoke-free life, just like her family told her she would.

In the run up to Christmas she’s been able to go shopping and browse for hours without having to keep going outside to smoke in the cold. As well as having more money to spend on food and presents, she’s enjoying only having to take her phone and purse with her when she goes out. But most importantly, she’s excited that there won’t be a single smoker in the house when everyone comes over for Christmas dinner!

She’s also feeling the benefits physically already, too. Last week, she had a cold, which would usually make her very unwell. Previously, even minor colds would go to her chest and leave her poorly for weeks. This time, her breathing is easier and she’s been able to function just fine.

Helen says, “I know it’s early in my quit attempt but I’ve already achieved more than I ever have before. I’m determined never to smoke again!”

Free support from the Solihull Stop Smoking Service

Anyone who lives in Solihull, or has a Solihull GP, can get FREE one-to-one help and support from the Solihull Stop Smoking Service (part of the Solihull Lifestyle Service).

Call free on 0800 599 9880Expert support from local stop smoking services gives people the best chance of success. In Solihull, this expert support is provided by NCSCT certified Stop Smoking Practitioners, who offer a one-to-one service. As well as information and access to stop smoking medications, our practitioners provide advice, support and encouragement during regular phone consultations and text messages.

Live in Solihull, or have a Solihull GP? Call 0800 599 9880 or complete the online referral form and start your quit journey today!

Stop smoking – start doing so much more this Stoptober

Stoptober is back! The mass quit event, now in its tenth year, is calling on smokers to join the 2.3 million others who have made a quit attempt with the campaign since its launch. If you make it to 28 days smoke free, you are five times more likely to quit for good.

Over 6 million adults in England still smoke, and it remains the leading cause of premature death, with almost 75,000 preventable deaths a year. A new nationwide survey of 2,000 current smokers released last month has found that nearly half (45%) have been smoking more since the first lockdown began.

If you are a smoker, quitting is one of the best things you can do for your health, allowing you to start moving better, breathe more easily and save money. Join the thousands of others and start your quitting journey this October. Just search ‘Stoptober’ for more information and free tools to help you quit.

Free support from the Solihull Stop Smoking Service

Anyone who lives in Solihull, or has a Solihull GP, can get FREE one-to-one help and support from the Solihull Stop Smoking Service (part of the Solihull Lifestyle Service).

Public Health England states that expert support from local stop smoking services gives people the best chance of success. In Solihull, this expert support is provided by NCSCT certified Stop Smoking Practitioners, who offer a one-to-one service. As well as information and access to stop smoking medications, our practitioners provide advice, support and encouragement during regular phone consultations and text messages.

Live in Solihull, or have a Solihull GP? Call 0800 599 9880 or complete the online referral form and start your quit journey today!

More resources for Solihull GPs and other organisations

If you’d like to promote Stoptober at your GP practice, community venue, or place of work, the following co-branded Stoptober / Solihull Lifestyle Service resources are available:

Services working hand in hand

The job of Social Prescribing Link Workers is to listen to what people want and need, and then to direct them to local groups and services that can help them achieve their goals.

Sometimes, those services are also delivered by Gateway!

Glenn is a Social Prescribing Link Worker who works in the North Solihull area. So when she met a patient who needed some help with her physical activity and eating habits, who better to direct her to than the Solihull Lifestyle Service?

Social Prescribing Case Study: Pam

Glenn, a Link Worker in North Solihull
Pam* was referred to the Social Prescribing Link Workers service in January 2021, because her GP felt that she would benefit from someone listening and giving her support.

Link Worker Glenn contacted Pam straight away and they arranged a time to talk over the phone.

The following week, Glenn called Pam and they spoke for quite some time. Pam explained she has a long term health condition, and also suffers from arthritis which causes her a lot of pain. Her follow up appointments at the hospital had been pushed back due to Covid, which was causing her to feel very low. Although Pam lives with her husband, he works during the day and she told Glenn she gets very anxious on her own.

Feeling down

As they chatted, it was clear the pain Pam was enduring really got her down, and this had caused her to stop doing the things she enjoyed. She said her eating habits were poor as she didn’t have an appetite and, although her husband often tried to encourage her to go out for a little walk or sit in the garden, she hadn’t been out of the house for a year.

Glenn told Pam about the Solihull Lifestyle Service, explaining that they could offer her support and advice about diet and exercise, and she agreed to be referred to them. She was allocated a Wellbeing Advisor called April, who would be able to start working with her in a couple of weeks’ time. In the meantime, Glenn and Pam talked about exercises Pam might be able to do. She mentioned that she had a treadmill at home but didn’t use it.

Glenn shared her own experiences of arthritis. She explained how she had forced herself to try and walk each day, and had found this boosted her mental health. Pam said she felt better having someone to talk to and said she would start using her treadmill.

April, a Wellbeing Advisor with the Solihull Lifestyle Service
The next time they spoke, Pam had started using the treadmill every couple of days for 15 minutes at a time, and had started eating small, regular meals, thanks to April’s encouragement. However, she told Glenn she wanted to stop taking anti-depressants. Glenn advised her to continue until she spoke to her GP, but also told her about St Germain’s, a service that uses a cognitive behaviour approach to depression and anxiety. Pam said she was willing to give it a go and consented to a referral.

Feeling the benefits

The next time they spoke, there had been a complete turnaround. Pam was eating regular meals and exercising nearly every day. Her GP had lowered her anti-depressant dosage so she could gradually stop taking them. John from St Germain’s had sent information about CBT and exercises for her to follow, and Pam was feeling the benefits already.

In their last conversation, Pam told Glenn that both her husband and son had noticed a difference in her wellbeing. In her own words, she had “stopped feeling sorry for herself”, and said she was even looking forward to doing some gardening!

She told Glenn she would always be grateful for the support she received from all three services.

*Pam’s name has been changed

Hand in hand

As you can see, Gateway’s approach is not about duplicating support, it’s about working hand in hand. Social Prescribing is about listening, finding out what someone needs, and linking them to it. The Solihull Lifestyle advisers are the experts in helping people to eat and exercise healthily.

As well as our own services, we are constantly making new contacts with others, widening our network so that we can direct people to the most suitable local support, and “plugging people in” to their community in the most effective way.

If you run a service in Birmingham or Solihull that would like to take referrals from Link Workers, get in touch to make sure we have your details.

Social Prescribing case study: “Head in the sand”

This is the third blog post in a series highlighting some of the real life cases our Social Prescribing Link Workers have worked on this year.

The first two stories we published were from Birmingham Link Workers:

Social Prescribing case study: “Help me to sort this out!”
Social Prescribing case study: “I just want to know my son is OK”

Now it’s the turn of our Solihull team. Glenn is one of four Social Prescribing Link Workers who are based at North Solihull GP practices and, like all our Link Workers, she has been working with patients who have been referred by their GP or other practice staff for social, non-clinical needs. Since Covid hit in March, most of the work has been done via video and phone calls, with occasional visits to foodbanks, shops and pharmacies to help patients out, and the occasional distanced meet-up in parks and open areas.

Glenn told us about “Lorraine” (not her real name), who was referred for general advice and befriending, and explained how she encouraged her to deal with things one step at a time.

“No longer burying her head in the sand”: Lorraine’s story

Link Worker Glenn works in North Solihull

In June, Lorraine’s* GP referred her to the surgery’s Social Prescribing Link Worker, Glenn, for some extra support. The referral form mentioned that she may potentially need befriending, general advice and signposting (directing her to other organisations and agencies she might not have known about before).

Glenn called Lorraine shortly after receiving the referral. She asked her what had been happening in her life recently, and how she might be able to help.

Lorraine, who’s in her late 60s, told Glenn that she felt her health was suffering because of stress. So they had a long chat about it. Lorraine explained she had recently moved to Solihull from the other side of the city, and didn’t know anyone nearby, but that the main issue on her mind was debt. She told Glenn that this was causing her the biggest worry and was the source of most of her feelings of stress.

Lorraine explained that she had debts with a number of companies, including her own bank, with whom she had gone overdrawn. It had got to the stage where she admitted she now didn’t know where to start sorting it out. She was feeling overwhelmed.

The first thing Glenn did was to give her the details of Step Change, an organisation that would give her free debt advice. Then they wrote everything down to see where they could make a start. Lorraine said she didn’t have the confidence to ring the bank to talk to them about the overdraft, but Glenn gave her the encouragement she needed to make the call.

In fact, the bank were really helpful on the phone, and sent Lorraine an income and outgoings form to fill in. Lorraine and Glenn filled it in together, and this has allowed the bank to give Lorraine a repayment plan that feels positive and achievable.

The next step will be to use this information to fill in some forms for Step Change. Then Glenn will call the other places where Lorraine has debts and tell them that she is working on a budget plan with the organisation. By working methodically and making achievable plans with the help of debt specialists, Lorraine is already starting to feel more in control.

“[Lorraine] definitely feels better now that she has started to sort her debts out,” says Glenn. “She feels like she’s no longer burying her head in the sand.”

Now that Lorraine has tackled her biggest worry, she is starting to think about some of the other things she’d like to improve. She has mentioned that she’d like some help to lose weight and stop smoking, so Glenn has also referred her to the Solihull Lifestyle Service, where she will be able to work with an advisor to make more positive lifestyle changes.

*Lorraine’s name has been changed

Quit smoking this Stoptober

Stopping smoking is one of the best things you’ll ever do for your health.

When you stop, you give your lungs the chance to repair and you’ll be able to breathe easier. There are lots of other benefits too – and they start almost immediately.

It’s never too late to quit, so join in this Stoptober. Let’s do this!

Visit the NHS website and download the app

Everything you need to start your quit journey is on the NHS Quit Smoking website, including the link to download the Stoptober app.

Stoptober is a 28-day stop smoking challenge. The app allows you to:

  • track your progress
  • see how much you’re saving
  • get daily support

If you can make it to 28 days smoke-free, you’re five times more likely to quit for good!

Find your local Stop Smoking service

You are also three times more likely to quit when you get support from a Stop Smoking service, so ask your GP or local pharmacy what’s available locally. A Stop Smoking adviser will be able to give you access to ‘stop smoking’ medications and tell you what strategies and products will work best for you.

In Solihull, the Stop Smoking service is provided by the Solihull Lifestyle Service. Our NCSCT certified Stop Smoking Practitioners will work one-to-one with people to help them through Stoptober and beyond. They’ll provide information and access to medications, as well as advice, support and encouragement during regular phone consultations and text messages.

If you live in Solihull or have a Solihull GP, speak to your GP or call 0800 599 9880 to refer yourself to the Solihull Stop Smoking Service. You can also refer yourself using the Solihull Lifestyle Service referral form.

Resources for Solihull GPs

If you represent a Solihull GP practice and you’d like to promote Stoptober at your surgery, the following co-branded Stoptober / Solihull Lifestyle Service resources are available:

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Ready for a reset? Start your journey to Better Health

Last week, Public Health England launched a major new adult health campaign to seize the opportunity for a national “reset” moment: Better Health.

For many, the past few months have been a wake-up call, with people realising how precious their health is and recognising that it is time to get back on track. The Better Health campaign has been designed to provide an opportunity for the nation to reset and introduce healthy changes, by bringing together a range of NHS support under the Better Health banner.

The campaign is kicking off by supporting individuals on their weight loss journey.

Lose weight and cut your risk

Nearly two thirds (63%) of adults in the UK are overweight or living with obesity. Gaining weight is often a gradual process that takes place over a number of years and modern life doesn’t always make it easy. But this extra weight causes pressure to build up around vital organs, making it harder for the body to fight against diseases like cancer, heart disease and now COVID-19.

By reducing your weight within a healthy range, you can help cut your risk of being critically ill with COVID-19. To improve health and wellbeing, individuals should aim to have a BMI below 25 and above 18.52. The National Institute for Health and Care Excellence (NICE) recommends that Black, Asian and minority ethnic groups (BAME) should aim to have a BMI below 23 and above 18.5 to avoid risks to health.

For more information, go to, where you can download a range of tools and support to help you lose weight.

In Solihull? Get FREE one-to-one support

Solihull weight loss leafletPeople who live in Solihull (or have a Solihull GP) can access free one-to-one support to lose weight. The Solihull Lifestyle Service is here to help you make positive lifestyle changes – things like cooking and eating more healthily, and becoming more physically active – in a way that suits you.

To start your weight loss journey, call 0800 599 9880, or ask your GP to refer you.

Our team are on standby, ready to help; after an initial assessment, you’ll be allocated to an Advisor to work one-to-one. Your Advisor will help you identify the lifestyle changes you want to make, and then give you all the encouragement, motivation and practical help you need to make them happen.

You’ll also get information about local activities and groups you might be interested in, and a personalised action plan to help you achieve your health and wellbeing goals.

Let’s do this!

Supporting a group during lockdown: the Patient Health Forum

The Patient Health Forum (also known as the South Birmingham Long Term Conditions Group) is a social group for people who live with, or care for people who live with, a range of long term health conditions.

Patient Health Forum meetings would normally include a presentation, like this one from Age Concern.

It’s run by a committee of volunteers but the monthly meetings, which usually take place at a community centre in Stirchley, are supported and facilitated by Gateway.

The group has been going for years now and, for many of the Forum members, the monthly meetings are a lifeline: some members live alone, or with the person they care for, and would otherwise rarely get the chance to socialise. The meetings provide a chance to meet friends and other people who are in a similar situation, as well as access to information and advice from local agencies and groups. Plus, of course, the all-important buffet lunch!

So in March, when the meetings had to be suspended, we had to make sure that we could continue supporting the group.

Switching to remote support

In mid-March, when it became obvious that gatherings would need to stop, we contacted all Forum members with the offer of a phonecall in lieu of the regular meetings. At that point, almost all of the members accepted the offer of a monthly wellbeing check or social call.

However, as you probably remember, things escalated quickly at the end of March. A week after offering the monthly calls it became clear that most members would have to isolate because they are over 70 or otherwise vulnerable. So we made the check-ins weekly. Many of the Gateway staff who’ve helped out at Forum meetings know the members quite well, and others were quick to offer befriending support, so we were very happy to do this… but it did mean that we were making weekly calls to more than 50 people.

Over the last two months, some Forum members have opted out of the calls, as they feel they already have enough support from friends, family or neighbours. But we have gladly continued to make weekly calls to the remaining members and, right now, we are continuing to support around 15 people.

What do we talk about?

Most of the calls Gateway staff make to Patient Health Forum members are social, but many are also practical. Amongst other things, we’ve helped people to have their medication delivered, register as vulnerable on the NHS website, find out more about the benefits they are entitled to, get in touch with a chiropodist, and start online shopping.

But sometimes the calls are surprising. We have found that as well as providing support, we are also empowering people, giving them the chance to be helpful to others as well as benefiting themselves. Becky, a support worker who’s been making calls, says: “One woman was fantastic about sharing her local info about food and pharmacy deliveries with me, and I have been able to pass this on to others who have also benefited. She definitely saw herself as contributing to our community knowledge rather than receiving from me.”

Kath is one of the Gateway staff making wellbeing calls.

Kath, another staff member who’s been making wellbeing calls, pointed out that the crisis itself is also having some unexpected benefits. “Some of the patients told me they had reconnected with friends and family they hadn’t spoken to for a while,” she says. “One lady was pleased she’d actually had a two hour conversation with her daughter, who had previously been too busy to visit or pick up the phone.”

And Forum members have told us how grateful they are for the continued support. Some have told us they’d been feeling a bit forgotten by services, so a chat makes all the difference.

We’re very pleased to be able to help but it’s a worrying time for people who are already socially isolated. It’s not clear yet how the future of groups like the Patient Health Forum might look – but we hope that it won’t be long before we can start safely bringing people together again.

Some more comments from members…

“This call means the world to me. It breaks up my boredom and cheers me up. I enjoy having a natter and a grumble; it stops me from getting depressed, so I look forward to it. I miss the Patient Health Forum; seeing everyone there and the lunches.”

“I’m glad for the call. I don’t have a TV in my house, just a radio, but I’d usually be out meeting my friends. Not being able to chat much to people can get lonely, but this call helps me to speak to someone.”

“This call helps me if I need additional information, or when I am not sure about things like support for my disabled daughter. I’m happy to have a chat and you’ve helped me with your advice on how to keep myself busy doing jigsaws and mandala colouring. I really miss the Patient Health Forum gatherings so thank you for checking up on me weekly, it means a lot.”

“A big thank you to you and Gateway for calling me, especially in these difficult times.”

“It’s really kind of you to check up on me and make sure I am OK. It means a lot that you’re taking the time to ring me up.”

“Great to hear that someone cares; that we are not shut up and put away. I am happy I belong to some clubs including the Patient Health Forum. They are checking up on me which is a really nice thought especially in these difficult times.”

“It means a lot to me when you call. When you don’t see people it’s lovely to get a call out of the blue and have good chat. I have been feeling lonely, and isolating does not help the situation. Thank you, I look forward to next week’s chat.”

Working together to provide a ‘lifeline’

This week is Mental Health Awareness Week, and we thought we’d mark it with a story from one of our Social Prescribing Link Workers, Becky (pictured).

Becky is one of 15 Link Workers employed by Gateway in partnership with SDSmyhealthcare and The North Solihull Collaborative. Each one is attached to a PCN (a group of GP surgeries) and, in ‘normal’ times, would be working from surgeries to provide support to patients at face-to-face appointments. Link Workers are there to help with people’s social, rather than clinical, needs: listening, understanding, and connecting people to community groups and statutory services for practical and emotional support. Currently, all of their support is done over the phone or via video calls.

Last week, Becky told us about Brian*. We thought that the story, although sad, was a reminder that “support” can be as simple as being there for someone, and noticing if they go quiet. It’s also a really good example of the importance of good relationships between our Link Workers, local community groups, and the patient’s GP.

Brian says Social Prescribers have been a ‘lifeline’

By Becky Cuthbert, Social Prescribing Link Worker

More than six weeks into lockdown, and it’s starting to take its toll. We are all feeling it and so are the patients I’ve been supporting.

I had been phoning one patient, Brian, every other day, but one day I just couldn’t get him to answer. This was a cause for concern because during previous conversations Brian had gone into a lot of detail, sharing his mental health struggles over the years, previous suicidal thoughts, chronic anxiety, drug use, insomnia and what he described as his ‘mental breakdowns’. Why wasn’t he picking up, or messaging me? What if he was relapsing?

I phoned a contact from the local art-based social prescribing group who had referred Brian to Gateway’s Social Prescribing service. She had not been able to get hold of him either and had similar concerns. This confirmed that it was time to get in touch with his GP and ask them to do some follow up.

I’m grateful that, of the various practices I work with, Brian belongs to a surgery where the Practice Manager and GPs understand my role and value Social Prescribing’s contribution to holistic care. I emailed the Practice Manager and the Clinical Lead about the safeguarding concerns I had.

The next day I received a reply letting me know that they’d been able to contact Brian. He had apologised for the lack of contact and shared that he had been retreating into himself more and more, telling the GP that my colleague (from the art project) and I have been ‘lifelines’ for him recently.

Brian has decided that he needs more support for his mental health and the GP is now working that through with him.

This shows our system working and joining up to provide a safety net. Most importantly, Brian knows he is cared for and that he hasn’t been forgotten – and that means a lot for his mental health.

Since then, Brian has texted and had a long call with me. He says, ‘you don’t know what it means that you care and that you notice’.

It is wonderful to contribute to a very caring, human network of care. Brian can see that I work closely with other partners and with his GP, and that we have a high level of trust and a shared vision between us: a ‘community of care’. I believe that our patients can perceive this and it all helps convey the important message, ‘you matter’. We are not claiming that a few phone calls are enough to bring full health and wholeness to Brian’s complex mental health issues, but they could have been enough to prevent deterioration, and been the start of him getting more help. Like he said, it’s a ‘lifeline’.

I often say to people that Social Prescribing is simple really, there’s nothing very big or clever about it. It’s about doing small things, but doing them well. It’s a challenge when working from home, but going forward I know I need to continue to invest in my relationships with all the Practices I work with and to spread the vision of the big impact that Social Prescribing can have.


*Brian’s name has been changed.