Gateway Family Services Wed, 15 Sep 2021 16:11:45 +0000 en-GB hourly 1 Gateway Family Services 32 32 Communications and Marketing Manager Vacancy Wed, 15 Sep 2021 16:11:45 +0000 We have an exciting opportunity for a tenacious, creative Communications and Marketing Manager to ensure the organisation has a clear brand in line with its values and ethos.

Position: Communications and Marketing Manager

Location: Birmingham

Hours: Full time (37 per week)

Salary: £30,000

Contract: Permanent

Benefits: The provision of workplace wellbeing support and activities, flexible working including home working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 3rd October (midnight)

Interview Date: TBC

The Role

As a member of the organisations management team, you will steer all marketing and communication activity including writing, editing, co-ordinating and publishing content across various channels, including web site, social media, video and print maintaining a clear and consistent organisational voice.

You will oversee the planning and implementation of communications and marketing campaigns with a clear understanding of who the audiences are and work with the services to effectively engage them.

Duties and key responsibilities include:

  • Managing the web site and all social media profiles
  • Ensure consistency in messages coming out from different services and on different platforms
  • Work with frontline staff teams to encourage and facilitate the creation of media content and products in a variety of digital and physical formats
  • Design content with a view to search engine optimisation
  • Deliver in-house communications and social media training
  • Support the charity in linking what it already does to wider national public health campaigns related to the sector, e.g. Stoptober, Mental Health Awareness week, Campaign Against Loneliness
  • Provide communications support for campaigns and events
  • Design marketing materials and compile service newsletters (we currently use mailchimp)
  • Explore and test ways of utilising data for reporting, promotion and marketing
  • Contribute to the development of a record of evidence and statistical information to inform current commissioners and attract new business
  • Advise on organisational communication in relation to enquiries from press, politicians etc. but also the communicating of internal messages

About You

We are looking for an energetic communicator with excellent engagement and interpersonal skills and a high level of detail and accuracy.

You will have:

  • Experience in a similar role with experience of designing marketing and presentation materials
  • Knowledge of how to communicate with diverse audiences and audiences at all levels
  • Knowledge of how to effectively market new services/initiatives
  • Experience of designing marketing graphics for social media
  • Practical knowledge and use of useful tools (WordPress, mailchimp, canva being some examples)
  • Advanced working knowledge of Microsoft office suite (word, excel etc.)
  • Proficient in the use of Social Media
  • IT competent using a range of Microsoft packages and online tools

You may also have experience in areas such as Digital Marketing, Digital Communications, Digital Advertising, Communications Officer, Digital, Marketing, Marketing Officer, Marketing Executive, Digital Fundraising, Marketing Executive, Marketing Manager, etc. Communications, Communications and Engagement, Engagement, Digital, Digital Communications, Content, Corporate Partnerships, Supporter Engagement, Fundraising, Supporter, Programme, Programme Manager, Homelessness, Vulnerable Adult, Housing, Policy, Media, Donor, Major Donor, Marketing, Marketing and Communications, Marketing and Digital, Digital Communication, Digital Engagement, Fundraiser, Fundraising, Brand, PR, Public Relations, External Relations.

Previous Applicants need not apply

Communications Marketing Manager May 21 JD

Application Form GFS May 2021

Instructions for Completing the Application Form May 2021

Alternatively you can request an application form by calling Maxine Brown on 0121 456 7820 or emailing

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Service Lead Maternity Vacancy Wed, 15 Sep 2021 15:58:46 +0000 Maternity Services Lead

We have created a new post to lead our elements of work focusing on maternity development and support.  Although a relatively small area of work at the moment the organisation has a strong track record in delivering maternity support and we are keen to restablish ourselves as a leading organisation in this field.  This role will manage our current work, further developing it and ensuring it is delivered in a way that is effective and to high quality.  As a member of Management Team the post holder will help steer and shape the organisation and play a part in the smooth running of day to day activity

Position: Maternity Services Lead

Location: Birmingham

Hours: Part time fixed term (6 months with the opportunity of extension)

Salary: £30,000per annum (pro rata

Closing Date: Sunday 3rd October (midnight)

Interview Date: TBC

The Role

The post holder will be responsible for the organisations work in relation to maternity, pre and post natal services. This is an area of anticipated growth so the role will be about maintaining current provision and at the same time assisting with the development of bids and implementing new provision.

The post holder will be responsible for a team of staff that will include volunteers (although they will have indirect management of them) and they will be expected to maintain motivation and ensure they all receive the necessary support and training.  The role is also to develop the service, meet contractual targets and take decisive action where needed.

About You

Essential skills/experience will include:

  • Management of health, wellbeing or social care services
  • Working collaboratively with Primary or Secondary Care partners and/or Adult Social Care
  • Significant project/contract management experience and proven track record of achieving targets
  • Management of staff responsible for coordinating activity
  • Tendering and bid writing
  • Effective communication skills and ability to build and develop relationships at all levels
  • Demonstrable understanding of the current landscape in relation to maternity services, pre and post natal care
  • Experience of community consultation or co production initiatives would be highly desirable

Although not essential it would be useful if you had a background or experience in:

  • Clinical delivery or contract/service delivery within the NHS
  • Working within maternity services

An interview is guaranteed to suitably qualified and experienced people with disabilities

Job description Maternity Services Lead (1)

Application Form GFS May 2021

Instructions for Completing the Application Form May 2021

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Social Prescribing Administrator Vacancy Tue, 14 Sep 2021 13:18:15 +0000 Social Prescribing Administrator

We are seeking an Administrator to work as part of our Social Prescribing Link Worker team, a team which delivers a range of wellbeing support to patients of more than 60 GP Practices across Birmingham and Solihull

Position: Social Prescribing Administrator

Location: Edgbaston

Hours: 25 hours per week

Salary: £18,278 per annum (pro rata)

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 3rd October (midnight)

Interview Date: TBC

The Role

As Administrator you will be supporting the Senior Link Worker with administrative support ensuring that incoming referrals and queries are dealt with appropriately and within service level timescales. You will also

provide administrative support to the wider team of Link Workers

Duties and key responsibilities include:

  • Checking and assigning incoming referrals
  • Responding to queries and being a main point of contact
  • Collating and organising data
  • Collecting and disseminating information
  • Organising and supporting a range of meetings

About You

We are looking for an excellent communicator with fantastic interpersonal skills. You will have proven experience of delivering first class administrative support. Other key skills and experience needed include:

  • Good standard of education including English and Mathematics
  • Producing correspondence to a high standard
  • Excellent I.T. skills, specifically using Microsoft Office
  • Excellent organisational skills, with the ability to prioritise your own workload
  • Willingness to travel across Birmingham Able to work flexibly including some regular evening shift patterns

You may also have experience in areas such as Admin, Administrator, Administration, Administration Apprentice, Senior Admin, Senior Administrator, Administration Team Leader, Administration Supervisor, P.A, Business Support.

SPLW Adminstrator JD

Application Form GFS May 2021

Instructions for Completing the Application Form May 2021

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Social Prescribing case study: changing circumstances Thu, 02 Sep 2021 08:45:47 +0000 Every so often, we highlight case studies from our Social Prescribing Link Workers.

Our Link Workers work with GPs across Birmingham and Solihull to provide social and non-medical support for patients. Their role is that of connector: working with people to help them identify their own needs, and then putting them in touch with support services that can help them in the longer term.

Because a Link Worker can spend weeks talking, listening and building a relationship with a patient, they sometimes find that people’s needs go beyond what was disclosed to their GP. This was the case when Link Worker Abeda took on a case referred by a Balsall Heath GP, which mentioned only that the patient needed help with a benefits application.

Changing support for changing circumstances: Yasmin’s story

When Yasmin (not her real name) was referred to the Social Prescribing Link Worker service, she was allocated to Abeda (pictured). Yasmin’s referral, which came from her GP surgery, mentioned that she would like some general advice on benefits, so Abeda gave her a call to find out more.

During their first conversation, Abeda asked Yasmin to tell her as much as possible about her situation, to make sure she could give her all-round support. Often, things come up in these initial chats that might not have been mentioned in the referral – and sometimes, it can help the person just to know they have someone to talk to.

Yasmin, who’s in her 30s, told Abeda that she was having some difficulties with her benefit claims, because there had been some changes in her circumstances.

Until recently, she explained, she had been the sole carer for her mum, who had cancer. Sadly, her mum passed away last year, so Yasmin now lives alone. She also has some physical health problems of her own – issues with her legs that mean she is now unable to work. So, she wanted to make sure she was claiming the correct benefits, and asked Abeda to help her with applications for employment support allowance and universal credit.

They made the claim together, making sure the authorities had all the correct information, and that Yasmin understood all the related evidence that would need to be submitted.

Over the few weeks that Abeda supported Yasmin, she could see that her health was deteriorating, and that she was finding it more and more difficult to care for herself. When Yasmin told Abeda that she had slipped and fallen trying to have a bath, Abeda asked if she would think about getting a carer of her own to help her around the house. She agreed, so together they applied to Occupational Therapy for an assessment, and also looked at local care agencies to see if there was one that might be able to help.

Within a few weeks, she had had an assessment, and together they had found a care service Yasmin was happy with. Now, carers from Sevacare visit her three times a week to help her at home and, depending on the outcome of the Occupational Therapy assessment, she may also be able to get additional support and equipment.

Yasmin has continued to submit sick notes to support her benefits claim, but she is still waiting to hear the results of the application. Because she has less money coming in than before, she’s finding it harder to pay bills, so Abeda helped her to get a discount from Severn Trent, as part of their scheme for people with a low household income.

Abeda hopes that Yasmin’s benefit claim will be accepted soon, but until then she’s continuing to chase it on her behalf, and to support Yasmin while she waits. Yasmin has said she would have been lost without the service, especially during such a difficult time, and tells Abeda she is very grateful for giving her so many options.

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Social Prescribing case study: Kurdish connections Thu, 26 Aug 2021 10:23:00 +0000 Throughout the pandemic, our Social Prescribing Link Workers have continued to support people – usually patients referred by their GP – with social or other non-medical issues. This is the latest in a series of blog posts highlighting their work; you can read more Link Worker case studies here.

The job of the Link Workers is to help people make connections: to help them navigate the city’s statutory services, to put them in touch with specialist advice and support, and to suggest groups and other activities that might help them improve their health and wellbeing. If a Link Worker can’t help, they will know someone who can!

Osman (not his real name), a Kurdish man living in Birmingham, knew what he needed – but had so far been unable to navigate the system, or even communicate his needs to his GP fully, due to the language barrier.

Creating confidence and connections: Osman’s story

“Osman” was referred to the Social Prescribing service by his GP surgery. However, although he had multiple needs, he doesn’t speak English, so wasn’t able to communicate them in detail.

He was allocated to Sadaf (pictured), a Link Worker based in Small Heath. The first thing Sadaf did was to contact a local interpreting agency that specialises in patient liaison.

During a three-way call with Sadaf, Osman and a Kurdish interpreter, Osman told Sadaf he had three main issues.

Firstly, problems with his physical health mean that Osman has difficulty with steps and using the bathroom at home. He asked how to access equipment to help him get around the house. This was clearly Osman’s most urgent issue. He said that his physical problems affect his mental health, which impacts his day-to-day life, and described feeling stripped of his independence.

Sadaf explained that Osman would need to be assessed by the Council’s Occupational Therapy department to find out if he was eligible for equipment. For this to happen, he would need to be referred, and he readily agreed to this.

Next, he said he was struggling to keep up gas and electricity payments. He told Sadaf he would like to change to a pre-paid meter but, because of the language barrier, he felt unable to call the utilities company to arrange it. This, too, was causing him a lot of concern.

Sadaf assured Osman that all the utilities companies have interpreters, and that they would be pleased to help him. He was reassured and said he felt a lot more confident about calling them.

Finally, Osman said he wanted to find a solicitor to help him with a medical negligence case. He reiterated that his physical health was at the core of his problems, and explained that it had deteriorated during a hospital admission. He felt he had not been medicated correctly during his stay, and that this had left him immobile. PALS (Patient Advice and Liaison Service) had recommended seeking legal advice, but he had been unable to find a solicitor himself.

Sadaf explained that Link Workers cannot give legal advice or recommendations, but said she would try and connect him to a Kurdish community service that can.

After the phonecall, Sadaf made the referral to Occupational Therapy, and then began the search for more specific help. However, after hours of online research and phonecalls, she found that support for the Kurdish community in Birmingham is limited. Instead, a Community Connector at Family Action, which works with hundreds of groups and services, said they would work with Osman in the longer term to arrange further support that would help with his claim.

Occupational Therapy have since contacted Osman and, although his referral has been received, there is a backlog due to the pandemic. He will be assessed, but it could take a while.

Despite the setbacks, Osman has told Sadaf he is already feeling happier because someone reached out to him and offered to work through issues together. Although he understands that it will be a lengthy process, and that this is just the start of his journey, the reassurance and guidance that Sadaf was able to give him has already helped a lot.

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Digital Literacy Workers needed in south Birmingham Mon, 19 Jul 2021 11:41:26 +0000 We’re pleased to announce that Gateway Family Services is one of three community anchor organisations leading a new Digital Literacy project in South Birmingham. Together with Northfield Community Partnership and Age UK Birmingham, we will be ensuring that older people will have access to a digital lending library – a bank of laptops which come with data enabled – and plenty of training and ongoing support.

Now, the project is looking for two Digital Literacy Workers to help deliver that support.

Northfield Community Partnership, Age UK Birmingham and Gateway worked in partnership to set up the scheme after identifying a lack of digital literacy in the constituencies of Edgbaston and Northfield. Through our work delivering the Neighbourhood Network Schemes, we have found that lots of people not only have no digital device or data, but also a lack of knowledge and no access to help.

So the aim of the project is to help people in these two south Birmingham constituencies build greater resilience to digital illiteracy, and then to use outcomes and learnings from this project to inform the wider work of the ten Neighbourhood Network Schemes across Birmingham.

Leading the project is Digital Literacy Co-ordinator Pauline Roche, who has a wealth of experience with digital literacy projects in the city. She will be joined by two Digital Literacy Workers who will help to develop and implement the scheme in Edgbaston and Northfield – and the project is recruiting for those right now.

Think you could be a Digital Literacy Worker?

If you have enthusiasm for digital literacy, enjoy helping older people to develop their skills, and would like to be instrumental in building more opportunities for digital engagement in Birmingham, there are roles available for two Digital Literacy Workers. One will be employed by Northfield Community Partnership and one by Age UK Birmingham.

To find out more about the project, contact Pauline Roche via email at

To view the job and find out how to apply, go to the Age UK Birmingham website: Digital Literacy Project Support Worker(s) x 2 – (Fixed term 1 year Contract)

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Edgbaston NNS and Early Help Edgbaston – Focus on Assets: Love Your Neighbour Wed, 23 Jun 2021 11:44:33 +0000 The Edgbaston Neighbourhood Network Scheme newsletter goes out to members every two months, and we’re delighted to report that it now includes the latest news from ENNS’s sister service, Early Help Edgbaston.

Early Help is the Birmingham Children’s Partnership model of connected support for families and children across Birmingham. In Edgbaston, this work is led by Gateway Family Services, and so the team naturally works closely with the Edgbaston Neighbourhood Network Scheme.

In each edition of the ENNS newsletter, we showcase great community assets within the Edgbaston constituency. So for this issue, we asked the Early Help team to get involved – and they told us all about the Love Your Neighbour food bank.

Love Your Neighbour helps Early Help Edgbaston to reach more families

By Marc Baggott, Edgbaston Early Help Coordinator

Love Your Neighbour, part of Gas Street Church, started out as a response to the Covid-19 pandemic. I asked Martha Goshawk, the Love Your Neighbour Co-ordinator, to explain how the project started.

“As a church we wanted to play our part in our local community and provide practical support,” Martha says. “We started small; delivering emergency food parcels and providing a telephone befriending service. Since then we have grown and expanded our work and reach and now run a foodbank, provide a financial advocacy service, have opened a CAP Debt Centre and CAP Job Club and work with children and families. We’re also just about to open our food pantry called The Community Shop, and a new cafe and soft play centre. In all we do, we want to bring light and hope to the city and that’s what Love Your Neighbour is all about.”

I first learnt about the Love Your Neighbour Foodbank just after Christmas. The start of the new year is when lots of Early Help clients have food needs, partly because families tend to spend what little they have at Christmas, but mainly because support services are reduced over the holiday period. I met Martha at the Food Justice Network meeting, and she helped Edgbaston Early Help to register so that we could distribute food parcels through their food bank.

Since then, we have come to rely on Love Your Neighbour and the Gas Street St. Luke’s team. As well as helping us to meet the most urgent needs – distributing food to families living in temporary accommodation in Edgbaston and Harborne – we have been able to expand on our collaborative work by helping to deliver Family Fun Sessions directly to families.

Martha explains, “Recently we’ve loved going into the Cobden Hotel and running craft sessions for children and families currently living there. From painting and bracelet making, to making vast quantities of slime and hundreds of biscuits, we’ve loved getting to know people, spread the word about Love Your Neighbour and just having fun! One girl described it as “the best day ever” and we couldn’t ask for a better report than that!”

I totally agree with Martha that the craft activities were very impactful – the families were engaged and happy to be part of something. It’s a great example of how we can build on our connections to reach more families and provide wider support. I hope Early Help can continue to work with Martha and the team on future projects.

For more information about the Love Your Neighbour project, visit the Gas Street Church website.

If you’d like to subscribe to the Edgbaston NNS and Early Help newsletter, and get it straight to your inbox every two months, simply fill in your details on the newsletter signup page.

Family Support Worker Vacancy Mon, 24 May 2021 10:58:00 +0000 We have an opportunity for a Family Support Worker to fully support the Early Help Assessment plan and delivery that responds to children, young people and their family’s needs with the objective of achieving the best family outcomes.

Position: Family Support Worker

Location: Birmingham

Hours: Flexible – full and part time considered

Salary: £20,000 per annum (pro rata)

Contract: Fixed term to end of March 2022

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 12th September (midnight)

Interview Date: TBC

The Role

The Family Support Worker will work within the early help locality multi-disciplinary team to provide a timely and front line response to the needs of children, young people and their families; acting in accordance with local policies, procedures and priorities.

You will deliver evidenced based and practical interventions to positively effect change that safeguards and promotes the welfare of children and young people.

Duties and key responsibilities include:

  • Supporting families referred ensuring external agencies are drawn in to provide relevant support
  • Manage caseload of families
  • Work closely with the core partners (Children’s Trust Early Help Team, Birmingham Forward Steps, Birmingham City Council and local schools and West Midlands Police) to ensure the optimum level of support is accessed by the family
  • Develop an up to date understanding of services that are available to families
  • Assist in the development of the Edgbaston Early Help Asset Register
  • Attend meetings, representing Edgbaston Early Help as required
  • Raise awareness of grants and other assistance available to families and where necessary
  • Under the direction of the Co-ordinator promote and use the early help assessment and relevant tools to identify the needs of children, young people and their family and to lead the development of an effective multi-agency support plan
  • Via effective outreach engage with children, young people and their families and actively promote their participation in early help assessments, support plans and interventions.

About You

We are looking for an energetic communicator with excellent engagement and interpersonal skills with the ability to communicate effectively with young people, parents and carers who are experiencing health, wellbeing or social care difficulties.

You will have:

  • Experience of delivering outreach or one to support work
  • Experience of supporting families and individuals with complex support needs
  • Experience of forging links and establishing relationships with partner agencies
  • Knowledge of VCSE organisations within the locality and support available for families
  • Good administration and record keeping skills
  • Good IT and Microsoft word packages (spreadsheets etc.) skills
  • The ability to use social media, ICT and digital platforms competently
  • The ability to manage time and prioritise own workload

You may also have experience in areas such as Family Support Worker, Youth Support Worker, Child Support Worker, Support Worker, Early Help Assessor, Early Help, Welfare, Young People, Family Services, Family Service, Outreach, Outreach Worker, Outreach Support, Social Services, Care, Social Care, Community Support, Community, Community Project Officer, Community Partnerships, Community Engagement.

Family Support Worker JD

Application Form GFS May 2021

Instructions for Completing the Application Form May 2021

Alternatively you can request an application form by calling Maxine Brown on 0121 456 7820 or emailing

Community Connector Vacancy Wed, 19 May 2021 15:40:01 +0000 Community Connector

Many staff working across the public sector and voluntary sector don’t know what support, or organisations are available in a neighbourhood.  We are looking for a Community Connector to change this situation, and make sure all families can connect to support, help, activities, interests as part of a range of early help support.

The role involves building working relationships for Children, Young people and Families across Community, Voluntary and Statutory Organisation (including schools and training providers, Health Providers, Business and community stakeholders within the Locality Partnership).

Position: Community Connector (Edgbaston Early Help)

Location: Birmingham, covering Edgbaston

Hours: 37 hours per week (2 full time posts available)

Salary: £20,750 per annum (rising to £21,500pa following successful completion of Probationary Period)

Contract: Fixed term until 31st March 2022

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Sunday 12th September (midnight)

Interview Date: TBC

The Role

The organisation enables communities to work collaboratively and seamlessly with all the relevant statutory agencies and third sector organisations to identify early those most in need of support and enabling the most appropriate health, education, vocational and social support and interventions within a localised community setting. This forms part of its vision to apply a family centred and preventative focus in tackling need and inequalities though partnership working

The Community Connector will engage with all the many and various community and voluntary organisations in a locality, ensuring that the diversity of the city is reflected in the mapping of assets and support.

Duties and key responsibilities include:

  • Relationship building
  • Community engagement and mapping
  • Delivering training and support to professionals within locality to support understanding of the Early Help offer and support available
  • Social Prescribing and Digital Networking

About You

We are looking for a dynamic and energetic communicator with excellent engagement and interpersonal skills with the ability to communicate effectively with young people, parents and carers who are experiencing health, wellbeing or social care difficulties.

You will have:

  • Experience of working in an engagement role with diverse community settings with statutory and third sector organisations
  • Experience of working with organisations that support vulnerable children, young people, families or groups
  • An understanding of information sharing, consent and confidentiality issues and risks
  • Experience and understanding of the importance of equalities, diversity and inclusion
  • An understanding of the lived experience of individuals from Black, Asian and Minority Ethnic backgrounds

You may also have experience in areas such as Community Development Worker, Social Service, Social Services, Support Worker, Care Worker, Early Help, Social Work, Youth, Youth Worker, Support Service, Vulnerable Adult, Care, Care and Support, Social Care, Community Support, Community, Children, Young People, Family, Community Project Officer, Community Partnerships Manager, Community Partnerships Officer, Community Engagement Officer, Community Engagement

Community Connector Job Description

Instructions for Completing the Application Form May 2021

Application Form GFS May 2021  (please return to

Applications can also be requested by telephone by calling Maxine Brown on 0121 456 7820 or emailing

Social Prescribing Link Worker Vacancy Wed, 19 May 2021 15:37:31 +0000 Social Prescribing Link Worker

We have rewarding opportunity for a Social Prescribing Link Worker to focus on ‘what matters to me’ and taking a holistic approach to people’s health and wellbeing. If you feel you could connect to people, community groups and statutory services for practical and emotional support, we would love to hear from you!

Position: Social Prescribing Link Worker

Location: Birmingham and Solihull

Hours: Full and Part time hours available  

Salary: £21,500 per annum (£20,750 probation)

Contract: Fixed term to the end of March 2022 (with potential for extension beyond this date)

Benefits: The provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

Closing Date: Ongoing

Interview Dates: TBC

Social Prescribing Link Worker will be integrated into the wider multi-disciplinary team of a PCN. This is part of NHS England’s Long Term Plan, which commits to building the infrastructure for Social Prescribing in primary care.

The Role

Social prescribing empowers people to take control of their health and wellbeing through referral to ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach to an individual’s health and wellbeing, connecting people to community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.

You will work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

About You

The Social Prescribing Link Worker will:

  • Be a good listener, have time for people and be committed to supporting local communities to care for each other.
  • Have experience of working positively with people facing complex social and emotional challenges.
  • Have a good knowledge of the area in which you’ll be based and what groups, activities and services are available there.

Although not essential it would be useful if you were trained in Motivational Coaching or Behaviour Change. The ability to speak one or more of the following “community” languages – Punjabi, Urdu, Bengali, Arabic, Somali, Romanian or Polish would also be advantageous

The service is delivered flexibly to meet the needs of patients so some evening and weekend work may be required.

An interview is guaranteed to suitably qualified and experienced people with disabilities. All successful applicants will be subject to an enhanced DBS check.

You may also have experience in areas such as Floating Support, Befriending, Community Family Worker, Social Worker, Community Navigator, Peer Support Worker, Welfare Support, Family Worker, Family Support Worker, Benefit, Care, Therapeutic, Therapy, Advice, Adviser, Health, Wellbeing, Social Care, Social Care Services, Health and Social Care.

Social Prescribing Link Worker Job Description and Person Specification

Instructions for Completing the Application Form May 2021

Application Form GFS May 2021 (please return to

Applications can also be requested by telephone by calling Maxine Brown on 0121 456 7820 or emailing