Gateway Healthy Futures is here to support people with a broad range of social needs. GPs can refer anyone that needs non-medical help, so that includes people who have issues around housing, alcohol, finances, benefits, social isolation, and much more.
Our Practice Navigators support people from the age of 18 upwards, working alongside other services and organisations across the city to provide patients with one-to-one tailored support.
Whether someone just needs a cup of tea and a friendly chat to get through the day, or whether they have complex needs that will require a range of specialist help, Gateway Healthy Futures provides a one-stop-shop into which GPs can refer patients for a range of support.
As part of the Gateway family, our Practice Navigators are skilled para-professionals with a huge network at their fingertips – so if they can’t help, they will know someone who can. We also keep a small bank of food and toiletries for emergencies.
Gateway Healthy Futures was designed in partnership with MyHealthcare. To find out more, or to refer patients into the service, GPs and Practice Managers should call 0121 456 7820 and ask for Gateway Healthy Futures.
When Gateway Healthy Futures was piloted in 2016, it was found to be a cost-effective way to reduce the time people spent with their GP (when a social intervention was more appropriate), as well as significantly increasing people’s self-reliance and self-care. Find out more in our blog post: Saving time for GPs and money for the NHS.