Senior HR Officer

Position: Senior HR Officer
Location: Hybrid – with approx. half of your time at our office in Birmingham
Hours: 20 hours per week, with the working pattern to be agreed upon with the successful candidate
Salary: £34,000 – £35,000 per annum pro rata (depending upon experience)
Contract: Permanent
Benefits: The provision of workplace well-being support and activities, hybrid working, flexible working and a range of family-friendly policies and subsidised parking.

Closing Date: 20th November 2022 (midnight)
Interview Date: To be confirmed

Gateway Family Services CIC has an exciting opportunity for a Senior HR Officer to join our team and proactively support the organisation by providing a comprehensive, effective, professional HR service.

The Role

Reporting to the Head of Operations, this is a standalone HR role; the post holder will be a key member of the management team, ensuring an effective employee lifecycle, supporting the delivery of appropriate staffing structures for the organisation, developing and implementing fit for purpose HR policies and procedures and providing advice and support to the management team.

The Senior HR Officer will:

  • Support hiring managers with inclusive recruitment and selection
  • Deliver onboarding programmes for all new starters and ensure that all necessary new starter documentation is in place
  • Review, develop and implement appropriate HR policies and procedures
  • Provide coaching and guidance to managers on HR policies and specific employment issues
  • Co-ordinate learning and development activities
  • Advise managers on change programmes
  • Provide effective HR administrative support to managers including undertaking exit interviews and taking notes at formal meetings
  • Maintain all HR records in accordance with data retention protocols

About You

As Senior HR Officer, you will hold a relevant professional qualification (i.e., CIPD level 7) or can demonstrate equivalent qualifications, skills and experience.

You will have experience of:

  • Operating in an HR generalist position
  • Providing comprehensive support to managers with employee relations issues
  • Undertaking effective recruitment and selection
  • Developing, updating and implementing employment policies and procedures
  • HR administration and production of HR reports
  • Working with confidentiality

You may also have experience in areas such as HR Officer, Senior Human Resources Officer, Human Resources Officer, HR Manager, Human Resources Manager, HR Advisor, Human Resources Advisor, Personnel Officer, Personnel Manager, People Officer.

About the Organisation

We are a leading provider of services to the health and social care sector, with the aim to tackle health inequality and through:

  • Providing innovative health and wellbeing services
  • Providing intensive support to those who need it most
  • Training and developing people with a focus on those who have barriers to learning or employment
  • Making lasting change by building resilience and raising aspirations

To apply, please send in a covering letter highlighting how you meet the specification together with your CV to

Senior HR Officer Job Description

If you require any further information about the role, please contact Maxine Brown at 0121 456 7820 or email