Employment Access Skills and Training (EAST) Services

Our Employment Access, Skills and Training team (EAST) works with communities to support people to work, and particularly to enable them to work in the areas of health and wellbeing where they are most needed.

We research courses so that we can equip and upskill the workforce for the community’s ever-changing needs, anticipating healthcare trends and aligning delivery with the Public Health agenda.

Current courses

To find out more about any of our courses and workshops, or to enquire about bringing Gateway in to run a course at your workplace, call Jemma on 0121 456 7820.

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The range of courses we offer includes those listed below.

Courses are tailored for your organisation, and can either be held at our training rooms here in Birmingham, or at a location to suit you. We’ll work with you to find out whether it’s the best course for you and your workforce, and how we can deliver it in a way that will benefit you the most. Click through to read more about each course, and contact us if you’d like to find out more.

Royal Society of Public Health (RSPH)


Level 1 Qualifications

Award in Health Awareness
Award in Health Improvement

Level 2 Qualifications

Award in Understanding Health Improvement
Award in Understanding Dementia
Award in Understanding Behaviour Change
Award in Encouraging Healthy Weight and Healthy Eating
Award in Understanding Alcohol Misuse
Award in Supporting Smoking Cessation
Award in Understanding the Misuse of Substances
Award in Understanding Sexual Health

City and Guilds

5546: Employability Skills
4227: Level 3 Diploma for the Children and Young People’s Workforce
4428-02: Level 2 NVQ Certificate in Business and Administration
3565-31: Level 3 Award in Awareness of Dementia
4222-31: Level 3 Diploma in Health and Social Care
3599: Work with Parents


Level 2 Award in Preparation for Work in Community Interpreting



“Thanks to Gateway Family Services for a fantastic four day RSPH Award in Health Promotion. My team really enjoyed the course and commented that as well as learning a lot from the tutor, she made it fun, participative and relevant to the role.”
— Lesley Dews, Health Housing Partnerships Manager, whg (Walsall Housing Group)


“Gateway Family Services provided a first class service at very short notice. Nothing was too much trouble for them and the course they delivered was to the highest standards. Our volunteers gained so much from the one day course and are still talking about it now! I would recommend Gateway to any organisation looking for reasonably priced, well prepared and well delivered training around health.

“The course was delivered to our volunteer Health Champions who will be based in their communities spreading public health messages to their friends, neighbours and local residents. The Level 1 Award in Health Awareness has enabled our Health Champions to have a better understanding of the services available locally as well as a much more detailed knowledge on how lifestyle choices affect long term health.”
— Adam Farrell, Volunteer Development Manager, Refugee and Migrant Centre, Wolverhampton