What is an MVP?
A Maternity Voices Partnership (MVP) is a team of people who provide feedback about their local maternity system. The panel includes maternity professionals (like midwives and doctors) and people with direct personal experience of the service, including women who have been pregnant and given birth, and their family members. Our MVPs are service user led. This means that the co-ordinators for each MVP are service users themselves, and service users are encouraged to take part.
We are always looking for new service user representatives. If you have recent experience of maternity services and would like to join us, please complete the MVP contact form and one of our Co-ordinators will get in touch.
Birmingham and Solihull MVP and Sandwell and West Birmingham MVP are both delivered by Gateway Family Services.
The MVP panels meet regularly (currently online) and share stories and opinions about their experience of maternity services. The local NHS gives the MVPs themes to discuss and often asks service users to feed back on systems and processes. Recently we have been asked to feed back on the tongue tie pathway and to be involved in partner pathway testing. Our service users have also been involved in the development of a mother and baby group in Aston; the advice parents shared on our WhatsApp group was listened to and directly used.
Before Covid restrictions, we held a series of “Fifteen Steps” activities in local hospitals, taking groups of service users around maternity departments to give their first impressions and suggest improvements. This has led to a number of changes in hospitals including better signage, and some decorative and environmental improvements on the ward.
Our overall aim is for maternity voices to be heard.
Meet the Co-ordinators
Birmingham and Solihull MVP
Birmingham and Solihull MVP is led by Chloe Cadby. Chloe is passionate about women receiving the highest quality maternity care because, as she points out, “this experience stays with them and can shape motherhood”.
She has great interpersonal skills and a strong commitment to helping others – her background is in breastfeeding support, using interventions to improve access and support for breastfeeding mothers.
Sandwell and West Birmingham MVP
Sandwell and West Birmingham MVP is led by Che Maclaren.
The MVPs have continued running throughout the COVID-19 pandemic. Meetings now take place remotely via Zoom and both MVPs are still looking for new members to represent service users on the panel. Click here if you would like to know more about joining as a Service User Rep.